Yes. We offer flexible financing options to help you bring home the furniture, mattresses, and appliances you need today. Learn about financing →

Absolutely. Choose in-store pickup at checkout and we’ll notify you as soon as your order is ready. Pickup is always free at any of our 7 Eastern North Carolina locations.

You can make a payment online anytime through our Bill Pay page, or stop by any Furniture Fair store.

We provide professional white-glove delivery within a 100-mile radius of our store locations across North Carolina. If your address is more than 100 miles from the nearest store, you’re welcome to pick up in-store or contact us about special arrangements.

White-glove delivery starts at $199 and increases based on the distance from your address to the nearest Furniture Fair store. Your exact rate is calculated and shown at checkout once you enter your address. In-store pickup is always free.

For in-stock items, we aim to deliver within 3 business days. Special-order or out-of-stock items can take anywhere from 1–8 weeks. Either way, once your order is processed our delivery team will contact you directly to schedule a delivery window.

Yes — our white-glove team places your new furniture exactly where you want it and handles all necessary assembly. We also remove old mattresses and appliances at the time of delivery. Please note that we do not remove old furniture.

No — currently North Carolina is the only state that we deliver to.

Furniture Fair offers a three-day reselect or cancellation policy. If within three days of delivery or pickup you’re not completely satisfied with the color, size, comfort, or quality of your order, you may reselect one time or cancel your purchase. Please return the item in person to your nearest store in its original condition, with original packaging and proof of purchase. Delivery and pickup fees are non-refundable, and a restocking fee may apply.

The reselect policy does not apply to mattress pads, adjustable bases, foundations, pillows, bedspreads, lamps, Door Buster items, special orders, floor samples, stock liquidation, or clearance items.

We offer a 120-day return policy on Nectar, Serta iComfort, and Serta Arctic mattresses. You must sleep on the mattress for at least 30 days; after that, you may return it one time, up to 120 days from purchase (a $40 restocking fee plus applicable delivery fees apply). All other mattress brands are final sale.

Returns for online purchases are permitted within 24 hours of delivery if the merchandise is not as expected, within our 100-mile delivery area.

We’ve put together simple tips to keep your furniture looking its best. Read our Furniture Care & Maintenance guide →

Our Mattress Buying Guide walks you through sizes, mattress types, and exactly what to look for so you can shop with confidence.

We’re a family-owned business with 7 locations across Eastern North Carolina, proudly serving our community since 1946. Find your nearest store →

We’re always happy to help. Contact us here or email us at online@furniture-fair.net.

We always want you to feel great about your purchase, so if you find a lower advertised price on the same item, bring it to our attention and we'll do our best to take care of you. The easiest way is to call us at 910-455-9595 or stop by and talk with an associate at your local store. As a family-owned business since 1946, our goal is to earn your trust and your repeat visits.

Yes! With Camp Lejeune right here in Jacksonville, we're proud to serve our military community and their families. We offer both in-house financing and Wells Fargo financing, and you can get started by applying for financing online or at any of our stores. Stop in or call 910-455-9595 and an associate will walk you through the options that fit your situation.

If you fall in love with a piece but want a different fabric, color, or configuration than what's on the floor, ask us about a special order. We carry trusted brands like Ashley, Lifestyle, Corinthian, Behold, and Franklin, and our associates can help you order the exact look you want. Visit your local store or call 910-455-9595 to start a special order and we'll keep you posted on timing.

Absolutely. Since we have seven stores across Eastern North Carolina, availability can vary by location, so the best way to confirm is to call ahead. Reach us at 910-455-9595 or contact your local store directly, and an associate will check stock and let you know the soonest way to get it. We're happy to help you find exactly what you're looking for.

We do! From time to time we offer clearance pieces and floor models at special savings, and these are a great way to bring home quality furniture, mattresses, and appliances for less. Because these deals move quickly and vary by store, it's best to stop in or call 910-455-9595 to see what's available right now. Browse the brands you love, like Serta, Sealy, Elements International, and Affordable Furniture, at a price that's easy on the budget.

Protecting your investment is easy when you ask us about a protection plan at the time of purchase. Whether it's a Tempur-Pedic mattress, a Leather Italia sofa, or a Homestretch recliner, our associates can explain coverage options so you can shop with peace of mind. Just talk with your salesperson at your local store or call 910-455-9595 for details.

When we deliver a new appliance, we can often help with the old one, and we'll let you know exactly what's included when you place your order. Because setup and haul-away details can vary by item and location, the best thing to do is ask your associate up front so everything is arranged ahead of delivery. Give us a call at 910-455-9595 and we'll make sure your delivery day goes smoothly.

Yes, all seven of our Eastern North Carolina showrooms welcome every customer, and our friendly associates are always happy to assist as you browse furniture, mattresses, and appliances. If you have specific accessibility questions or would like help planning your visit, just call ahead at 910-455-9595 and we'll be ready for you. Find directions and hours for our stores in Wilmington, Jacksonville, New Bern, Goldsboro, Greenville, and Rocky Mount.